Terms & Conditions

    Ship Smart Terms & Conditions for Usage :

    CARGO is a technology based mobile application designed to facilitate the booking of vehicles for point ot point transportation of goods within the service areas of CARGO with the service charge/cost governed by the distance covered between pickup and drop points by the route taken and time taken for the whole trip. By downloading and using our application, and booking vehicles through our applications, the user agrees with the following terms and conditions of CARGO.

     

    1. DEFINITIONS :

     

    1. “CARGO”, “COMPANY”, “OUR”, “WE”, “US” shall refer to VCART Vehicles Private Limited, its employee(s), franchisee(s) and agent(s) who carry out/perform/help in performing the services provided by it.
    2. “USER”, “YOU”, “YOUR”, “CUSTOMER” shall refer to the user of the application who wish to use our services of hiring vehicles.
    3. “DRIVER” shall refer to the driver/owner/franchise/firm/organisation/company whose vehicle may be, is being or has been hired for use of our services by the user.
    4. “VEHICLE” refers to the vehicle that shall be used to transport goods.
    5. “GOODS” refers to the good(s), parcel(s), freight(s), box(es) which need to be transported while using our services.
    6. “RECEIVER”, “CONSIGNEE” refers to the person who is liable to take the delivery of the goods.
    7. Any term not defined in these Terms & Conditions shall have a meaning as is commonly understood in India and within the spirit of these terms of use.

     

    2. ELIGIBILITY :

     

    Any individual/firm/company/organisation that legally lives/operates its business can be considered eligible for using the services of CARGO. User(s) must not be minor as per Laws. Like the User(s) shall be at least 18 years old, etc. CARGO may at its sole discretion refuse the provision/cancel registration for its service to anyone at any time with or without any reason and it shall not be responsible/liable for consequences/effects after such actions.

     

    3. AGREEMENT :

     

    These terms of use apply to all its user(s), their representatives, legal entities who are represented by the user or represent the user.

    It is the User(s) responsibility/liability to comply with all state laws, rules, acts, codes and all statues. CARGO shall not be responsible/liable under any condition/situation if user does not comply with the same.

     

    4. AMENDMENTS :

     

    CARGO may at its sole discretion change, amend, update these terms of usage from time to time without any prior notice to anyone and all the changes, amendments and restatements shall be effective immediately from the time of updation. If the User does not agree with the updated terms and conditions, he/she may stop the use of our services. If the User continues to use the services further, then he/she automatically agrees to the updated terms and conditions.

     

    5. FARE CALCULATION AND PAYMENT :

     

    The fare shall be calculated on the basis of the following points :

     

    1. The distance covered between pickup and drop points by the route taken, i.e. the distance that the vehicle covers while covering the route between pickup point and drop point.
    2. Time taken for the whole trip from the time when the trip starts to the time when the goods are completely unloaded at the drop point. The user is liable for all loading/unloading time charges.
    3. The fare that is displayed at the end of the trip shall be bounding and the user/receiver is liable to pay the complete amount immediately as the trip ends.
    4. In case of toll charges, up-down (entry/return) fare will be charged.
    5. CARGO reserves the right to increase/decrease the fares and change/amend the parameters on its sole discretion and this shall be bound to the customer(s) and driver(s). The user must properly check the estimated price displayed before booking. However, the price at the end of trip may change and shall be final according to price governing parameters whatsoever including but not limited to, if the route covered is longer or the duration increases due to traffic or any other reason.