Privacy Policy

    Your privacy matters to Nirvair Logistics Private Limited (the “Company”, “we”, “Ship Smart”, or “us”). This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

     

    Ship Smart may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you agree with any changes. This policy is effective from 01st January 2020.

     

    The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites operated by us such as https://www.shipsmart.in/ or Mobile Application, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the Company. Our “online” and “offline” activities, in relation to facilitation of vehicle hire services through a network of third party drivers and vehicle operators, are collectively referenced as the “Services”. This Privacy Policy also applies to your use of interactive features or downloads that : (i) we own or control; (ii) are available through the Services; or (iii) interact with the Services and post or incorporate this Privacy Policy.

     

    We may ask you to collect the following information :

     

    1. Full Name.
    2. Contact information including email address.
    3. Contact book access.
    4. Password.
    5. Demographic information such as address, postcode, preferences and interests.
    6. Other information relevant to customer surveys and/or offers.
    7. App install, uninstall and other installed apps information.

     

    Information we may collect as you use our services :

     

    1. In addition to any Protected Information or other information that you choose to submit to us, we and our TPSP may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. In addition, we collect your Device Identifier for your Device. A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier.
    2. In case of booking via call centre, Bookcargo may record calls for quality and training purposes.
    3. In addition, tracking information is collected as you navigate through our Services, including, but not limited to geographic areas. The driver’s mobile phone will send your GPS coordinates, during the ride, to our servers. Most GPS enabled mobile devices can define one’s location to within 50 feet.
    4. Usage Information may be collected using a cookie. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. Cookies can be disabled or controlled by setting a preference within your web browser or on your Device.
      If you choose to disable cookies or flash cookies on your Device, some features of the Services may not function properly or may not be able to customise the delivery of information to you. The Company cannot control the use of cookies (or the resulting information) by third parties, and use of third party cookies is not covered by our Privacy Policy.